Media Summary: David Terry, Director CRM Consulting with Oracle, discusses Stuart Magrath, Head of Customer Design and Digital, Customer Value at AMP uses Claudia Lowman, General Manager of Customer Support at RealNetworks improves customer satisfaction with
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David Terry, Director CRM Consulting with Oracle, discusses Stuart Magrath, Head of Customer Design and Digital, Customer Value at AMP uses Claudia Lowman, General Manager of Customer Support at RealNetworks improves customer satisfaction with RealNetworks' great customer experiences are built on BT helps busy customers help themselves with

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Oracle / RightNow Technologies Customer Experience Platform
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The Future of CX
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AMP Uses RightNow Social Experience To Design Products
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